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May 28, 2014

The Essentials Of Good Office Phone Systems

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By Marci Glover


Communication in business is important as it enhances the flow of information and decision making. A good channel of communication furnishes managers and CEOs with sufficient and timely information, necessary for wise and effective decisions. It also integrates all the stakeholders in the communication process, including employees and business clients. Nevertheless, acquiring such incredible and dependable office phone systems is not a walk in the park. Some insights on the essentials of a good communication system goes a long way I this endeavor.

An office telephone system must enhance resource sharing. The workers should be interconnected together by a dedicated system to enhance the sharing of voice resources. Resource sharing reduces the cost of communication by cutting down on hardware and software investments and expenses. Workers are able to transfer calls to resourceful persons who can provide solutions to the problems at hand. This aspect immensely reduces the movement of workers and the associated time and effort wastage.

An appropriate telephone network should be affordable and capable of lowering the cost of communication. An integrated approach immensely cuts on the telephone cost expense as evidenced by simplified processing of monthly phone invoices. The system administrator also finds it easy and convenient to monitor and manage the performance of the network. This includes streamlining it for such problems as unauthorized personal calls made by some employees on the company time.

The inherent features forming the communication network determines the suitability of an office to deliver. The telephone ought to incorporate unique and advanced features necessary for a business function. For example, the phone network selected should gain access to more valuable extras, that simplifies the management of the business.

It should also enhance the workers in keeping track of very important clients and meetings. Such business features include voice mail, automatic call forwarding, call waiting, conference calling and caller ID. Office phones should be easily forwarded to a pager or cell phone.

The network of communication to be adopted must be flexible and scalable. With the growth of the company, it should be easy and convenient to scale up the network. When setting up an information network for the first time, it is prudent to opt for a small, dedicated and easy to control system. However, the number of users often increases with time, which demands that, the network be flexible to enhance additional users and newer features.

Business, by its very nature, implies that the system be highly mobile. Business travel is a concept that makes businesses to opt for PBXs that enhance virtual networks by the use of a broadband. With this connection, you can use your phone seamlessly to access your system. This is obtained via the cloud and is especially a characteristic of the VoIP technology, which applies the plug-and-play aspect.

The individual components making up the system have a profound effect on its performance. This calls for the components to be exceptionally portable to enhance configuration and compatibility across different manufacturers. The defining difference between the hosted PBX and the traditional telephone system is that the modern hosted PBX allows for connection with different manufacturers.




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